Parent Appointment Support Worker

Providing engagement to children during client appointments and support groups

Flexible part-time hours as needed


Barbra Schlifer Commemorative Clinic offers trauma-informed legal services and representation, counselling and multilingual interpretation, and drives system transformation to support women and gender-diverse people who have experienced violence. Rooted in the foundations of intersectionality, innovation, and a client-centred approach, we foster the skills and resilience of the people we serve and amplify their voices to create individual and collective change.

We are seeking a compassionate and dedicated individual to join our team as a Parent Appointment Support Worker  while parents access Clinic services. In this role, you will play a crucial part in creating a safe and nurturing environment for children while their parents attend appointments and support groups on-site at the Clinic. This is a part-time position with flexible hours aligned with the scheduling of support groups and appointments. If you are a caring individual with a passion for supporting children through various experiences, we encourage you to apply for this position. Join our team and contribute to creating a positive and enriching environment for children during on-site support groups and appointments.



All duties and responsibilities will be carried out in accordance with Barbra Schlifer Clinic’s Mandate, Mission and Values Statements.


  • Provide compassionate care and activities for children during Clinic appointments and support groups
  • Plan and implement age-appropriate activities that support the emotional well-being and development of children
  • Foster a positive and supportive environment, considering the unique needs of children in varied
  • Ensure the safety, comfort, and positive experience of children under your care
  • Collaborate with parents and session leaders to address any needs or concerns related to the children


  • Provide support as needed in preparation and set up for group sessions
  • Attend team and all-staff meetings and trainings as required
  • Compliance with all Clinic policies and procedures
  • Perform any additional tasks as assigned


  •  The Parent Appointment Support Worker will report to and be supervised by the Director of Interpreter
    Services & Operations or her designate
  • This role supports and works collaboratively with all client-facing departments on an on-going basis


  • Previous training and/or experience in childcare
  • Ability to create a supportive and inclusive space for children from diverse backgrounds
  • Sensitivity to the unique needs of children whose parents are seeking support for gender-based violence throughon-site support groups and appointments
  • Strong understanding of feminist, anti-oppression and anti-racist frameworks
  • Ability to have compassion for and communicate effectively with clients
  • Ability to exercise sound judgment when encountering difficult situations or performing job responsibilities
  • Strong interpersonal and communication skills with both clients and workers; communication is
    grounded in an understanding of trauma and its impacts
  • A second language is considered a strong asset


  • Commitment to working collaboratively with and supporting diverse survivors of gender violence within the context of a diverse agency
  • Engagement in a self-reflective, ethical and collaborative practice that is non-judgmental and empathetic and reflects the vision and mission statements of the Clinic
  • Incorporation of principles of diversity and equity in responding to the service needs of clients
  • Commitment to working toward removing systemic barriers to the independence and wellbeing of women and marginalized communities
  • Excellent interpersonal, organizational, time-management and problem-solving skills, written and oral communication skills
  • Ability to work and support others in the context of a diverse environment
  • Ability to work independently and as part of a team in a multi-disciplinary environment
  • Be a self starter, creative and highly motivated
  • Share ideas and differences in the spirit of collaboration and cooperation
  • Commitment to ongoing personal and professional development

SALARY: $25.00 per hour as scheduled

DURATION: Flexible hours as needed and aligned with the needs of support groups and client appointments

DEADLINE: February 16, 2024 – posting will remain active until a suitable candidate is engaged

APPLICATION: Submit your cover letter and resume by email in ONE attachment to
[email protected] with the subject line of Parent Appointment Support Worker. Also, please tell us where you found our job posting.

We look forward to welcoming a compassionate individual to our team!


Barbra Schlifer Commemorative Clinic is an equal opportunity employer that welcomes candidates from equity-seeking groups and
is committed to providing accommodations for people with disabilities. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process, and we will work with you to address your needs.
We wish to thank all applicants for their interest, however only those selected for an interview will be contacted. NO PHONE CALLS PLEASE.