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How to get service

Integrated Intake is usually the first point of contact for clients requesting services from the Clinic.

You can connect with them by:

  • Calling them at 416-323-9149, option 1
  • Emailing them using the form below.

Due to heavier than usual service requests, our current response times are longer than usual.  Our Intake Team will make every effort to connect with new clients within 3 business days to undertake an initial assessment of legal and non-legal needs. An intake assessment takes approximately 45 minutes and consists of the following: 

  • You will be explained our limits to confidentiality. 
  • We will do a risk assessment with you to identify if you are at any risk of harm. 
  • We will ask you questions of a demographic nature 
  • We will ask you broad questions about the violence that you experienced or are experiencing. 
  • We will ask questions about your legal and non-legal needs. 

Based on your assessment the Intake worker can provide you with one or more of the following services: 

  • Information of a general nature regarding your needs. 
  • Safety planning 
  • Advocacy with 3rd parties. 
  • Referrals for services internally and/or externally. 

Our organization is proud to be a trauma-informed space.  Learn more.

Call Us

416-323-9149

Visit Us

489 College Street, Suite 503
Toronto, Ontario
You can come to the clinic in person on Fridays from 9:30 am to 3:30 pm.

 Get Directions with Google Maps

Provide Feedback

If you wish to provide feedback on services that you’ve received, please complete our feedback form

    Email Us

    What is the best way to reach you?

    Is it safe to leave a message?

    Do you need an interpreter?

    What services are you interested in?

    Please Note

    For the Family Court Support Program: A counsellor will attempt to contact you up to three (3) times at your preferred method of contact.

    Confidentiality Policy

    The Barbra Schlifer Clinic operates using the following confidentiality policy. Please read it before providing us with any personal details.

    No information will be released to anyone without your written consent in the form of a signed Consent to Disclosure Form, with some exceptions that the law requires. They are:

    1. If a child under the age of 16 needs protection from physical or sexual abuse or serious emotional abuse, which may include exposure to violence in the home or neglect, in these situations, the Clinic must contact the Children's Aid Society. If a client tells us that they were abused as a child and there is a possibility that the person who was abusive to them may be a danger to children now, this may also be reported to the Children's Aid Society.

    2. In some cases, a Judge can order the release of information during legal proceedings, files can be subpoenaed, and Counsellors may be required to testify in court.

    3. Counsellors are required to report clearly imminent danger to yourself or someone else to ensure safety.

    4. Counsellors are required to report sexual abuse by a professional who is a member of a profession that is regulated by the Regulated Health Profession Act (such as a medical doctor, psychologist, social worker etc.) under certain circumstances.

    5. Employers may need to disclose a client's personal information in the event there is a risk of violence and/or harassment to an employee in the workplace.

    This site is protected by reCAPTCHA and Google Privacy Policy and Terms of Service apply.

    Call Us

    416-323-9149

      Email Us

      What is the best way to reach you?

      Is it safe to leave a message?

      Do you need an interpreter?

      What services are you interested in?

      Please Note

      For the Family Court Support Program: A counsellor will attempt to contact you up to three (3) times at your preferred method of contact.

      Confidentiality Policy

      The Barbra Schlifer Clinic operates using the following confidentiality policy. Please read it before providing us with any personal details.

      No information will be released to anyone without your written consent in the form of a signed Consent to Disclosure Form, with some exceptions that the law requires. They are:

      1. If a child under the age of 16 needs protection from physical or sexual abuse or serious emotional abuse, which may include exposure to violence in the home or neglect, in these situations, the Clinic must contact the Children's Aid Society. If a client tells us that they were abused as a child and there is a possibility that the person who was abusive to them may be a danger to children now, this may also be reported to the Children's Aid Society.

      2. In some cases, a Judge can order the release of information during legal proceedings, files can be subpoenaed, and Counsellors may be required to testify in court.

      3. Counsellors are required to report clearly imminent danger to yourself or someone else to ensure safety.

      4. Counsellors are required to report sexual abuse by a professional who is a member of a profession that is regulated by the Regulated Health Profession Act (such as a medical doctor, psychologist, social worker etc.) under certain circumstances.

      5. Employers may need to disclose a client's personal information in the event there is a risk of violence and/or harassment to an employee in the workplace.

      This site is protected by reCAPTCHA and Google Privacy Policy and Terms of Service apply.

      Visit Us

      489 College Street, Suite 503
      Toronto, Ontario
      You can come to the clinic in person on Fridays from 9:30 am to 3:30 pm.

       Get Directions with Google Maps

      Visit Us

      Notice: There will be no walk-in services without an appointment until further notice as our building is undergoing renovations. We will update this page when renovations are complete.

      For updates or to book an appointment, please call or email us following the directions above.

      Thank you for your understanding.

      Provide Feedback

      Please complete our feedback form to provide feedback on the services received at the clinic.

      We need your support

      Your support is important to the work we do today and every day, helping us to make a lasting impact on those we serve.

      The Schlifer Clinic is thankful for the continued generosity of its donors and supporters.

      Donate