Help begins when you speak with one of our Central Intake counsellors. You will be asked a number of questions. The questions allow us to identify how we can meet your needs based on your situation.
To speak with one of our intake counsellors please call 416-323-9149 ext. 234.
When you call us you may have to leave a message. Please:
- say your name and number clearly,
- let us know when we can reach you, and
- if it is safe for us to call you back and – if necessary – to leave you a message.
If you are not able to call us, please CLICK HERE to fill out our Central Intake form. A counsellor will contact you as soon as possible Monday-Friday, 9 a.m. to 5 p.m.
If English is not your first language, our interpreters speak more than 200 languages, including ASL or Deaf Interpretation. Their services are free for women who need to talk about violence.
For French-speaking women, services are provided by Oasis Centre des Femmes. Oasis can be reached at 416-591-6565.
If you are not able to call us, please follow the instructions in the next section to fill out an intake form.
In compliance with our multi-sector service agreement, please see the following: