About Our Counselling Services

Counsellors at the Schlifer Clinic have years of experience and training. We come from a range of backgrounds and have helped women from many diverse communities in many kinds of situations.

  • We provide therapeutic counselling, information and support through group-based and individual counselling programs.
  • We can help with the practical aspects of either leaving an abusive situation or remaining in your current relationship.
  • We can help with practical aspects in the aftermath of a sexual assault and longer term support. We can help you to cope and recover from the impacts of childhood sexual abuse/incest.
  • We are here for you when you are ready to talk. If you want to learn more about our services or to speak to a counsellor, a woman must call us herself. Her service provider cannot make the appointment.
Who We Serve

We can help you with:

  • sexual abuse
  • physical abuse
  • emotional abuse
  • forced marriage
  • family violence
  • financial/economic abuse
  • psychological abuse
  • verbal abuse
  • legal bullying

The abuse could have been done by:

  • your partner or ex-partner
  • a caregiver
  • other family or household member
  • a friend of the family
  • a stranger
  • the state
  • an occupying army

Intake: The First Step

Help begins when you speak with one of our Central Intake counsellors. You will be asked a number of questions. The questions allow us to identify how we can meet your needs based on your situation.

To speak with one of our intake counsellors please call 416-323-9149 ext. 234.

When you call us you may have to leave a message. Please:

  • say your name and number clearly,
  • let us know when we can reach you, and
  • if it is safe for us to call you back and – if necessary – to leave you a message.

If you are not able to call us, please CLICK HERE to fill out our Central Intake form.  A counsellor will contact you as soon as possible Monday-Friday, 9 a.m. to 5 p.m.

If English is not your first language, our interpreters speak more than 200 languages, including ASL or Deaf Interpretation. Their services are free for women who need to talk about violence.

For French-speaking women, services are provided by Oasis Centre des Femmes. Oasis can be reached at 416-591-6565.

If you are not able to call us, please follow the instructions in the next section to fill out an intake form.

Multi-service Sector Agreement

In compliance with our multi-sector service agreement, please see the following:

Request for Letter

Confirmation of Service Delivery Letters for Lawyers

The Clinic is a not-for-profit agency that provides free legal, interpretation and counselling services to women survivors of violence. The counselling department can provide confirmation of service delivery letters for counselling clients.

Fee for Letter:

The fee for confirmation of service delivery letters is $300.00. All fees go directly to Clinic programming. In certain circumstances we will waive the fee.

Request for 30 Day Notice:

We receive a high volume of requests for letters and we have minimal recourses. Please submit your request for a letter 30 days in advance of the date you wish to receive the letter. In certain circumstances we may be able to accommodate your request for a letter in less time. If we are not able to accommodate your request we will inform you.