Client Feedback

Client Feedback Form

Thank you for choosing the Barbra Schlifer Commemorative Clinic. We welcome your comments and suggestions.
Your responses are voluntary and anonymous and will be used to help us learn and improve. The estimated completion time is 10-15 minutes.

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Client Compliant Policy Statement

The Clinic is committed to ensuring that its services are delivered with excellence and from an anti-oppression, feminist perspective. Part of this commitment includes supporting clients who have concerns or complaints about how they have been treated or how they have experienced service delivery. Often, a complaint to the Clinic can be part of a new experience of being heard and taken seriously for women and gender diverse people who have experienced violence, oppression, and trauma. If this is so, we can reflect, admit imperfection, and not react with defensiveness or personal hurt.

Whether formal or informal, all complaints will be documented by the Program Director and reviewed within 48 business hours by the Executive Director.

All those associated with the Clinic are encouraged to resolve differences, complaints, and conflicts using informal methods.

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